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iPhone Charging Port Not Working? Here’s What You Can Do

It could happen to anyone. You’re plugging in your phone for the night with an alarm set for work, but in the morning… silence. Somehow, your iPhone didn’t charge overnight- your iPhone charging port is not working. What happened? And how can you fix it?

There are plenty of simple solutions that won’t break the bank.


izeek iPhone X Battery Charging Port Replacement
iPhone X Battery Charging Port Replacement

Checking the Charging Cord

One simple repair you can make is by checking the cord itself. Is it damaged?

If there is no apparent issue, try cleaning both sides of the port with a dust rag; any dust or debris on the outside of the cord could be causing the issue.

If this doesn’t help and the iPhone charging port is not working, you can also try cleaning the inside of the port with a dry rag as well. Once this is done, try plugging it in again.

If none of this works, there is a quick and easy test to find out if the problem is your charging cord.

If you have another cord available, plug it into the same outlet and give it a test- if this one works, great! Now you know the problem.

If you don’t have a spare available, or if it also doesn’t work, you can always purchase a new charging cable instead.


My Accessory Isn’t Supported?

Receiving an alert such as “this accessory isn’t supported” is a surefire way to know that your charging cord is experiencing issues.

If cleaning the device doesn’t help, then a soft restart of your iPhone might be needed; this can clear the alert and fix any issues.

Should that not help, either, making sure you have the latest installation of iOS is another possible solution. This can be done by going through settings > general > software update to install the latest version.

This fix will require you to be connected to WiFi, and will require you to have your iPhone plugged in for the duration of the installation.


Let Your Phone Charge Longer

It may seem obvious, but in an age filled with technology, it’s easy to get impatient.

If you aren’t giving your phone the time it needs to charge properly, especially if it recently died, then you may be losing power much faster than expected.

Allowing your phone to charge for longer periods of time is an easy solution.


Changing the Power Source

If a new charger cord doesn’t work, try changing the outlet you use.

If you are using an adapter, switch to a new one; if you are using a power strip, ensure that it is on and working properly, or switch to a new one; or move to a new outlet altogether.

Similarly to your charging cable and charging port, an outlet can become bogged down with dust and dirt. Moving to a new location is an easy way to detect the problem.


Cool Down Time

Should your phone still be struggling to keep its charge after the above fixes, a more in-depth look of your phone might be needed.

If you use your phone often, then the battery may be overheating. By taking breaks from your phone, as well as keeping it out of sunlight in cooler areas, you will be able to maintain your phone’s battery life.

A clear sign that your phone may be struggling with overheating is that it won’t be able to get past an 80% charge. This is due to a feature in iPhones that prevents them from becoming too warm, leaving them without a full charge.

The best temperature for your iPhone to keep it from overheating it between 32-95 degrees Fahrenheit (0-32 degrees Celsius).

If your battery continues to suffer even after allowing it to cool down, the battery itself may need replacement or repair. There are professional companies that will repair your iPhone battery for you, or you can go directly through Apple and have a new battery installed.


Remove Your Phone Case While Charging

iPhone cases are handy, sure, but they can also be big and bulky. Sometimes it can prevent your charging cable from plugging in properly.

By removing the case, not only will you give the cord easier access, but you will also prevent your phone from overheating inside its case.


Restarting Your Phone

Sometimes, all your iPhone needs is to shut down for a bit. By restarting your phone, this could allow it to fix its issues internally. If a regular restart doesn’t help, then a hard reset may be required.


Contact iZeek for Additional Assistance


If all else fails, the experts at iZeek Repair are here to help. Our friendly technicians are professionally trained in smartphone issues for all major brands and will have you hearing things clearly in no time. iZeek Repair has the tools and experience to repair many phones onsite. Simply bring your phone into our store, and our experienced technicians will determine the problem and propose solutions.



iZeek provides on-premises repair of cell phones, iPads, game systems and other electronic gadgets while-you-wait service. Specializing in water damage, charging ports, broken LCDs and much more, iZeek has the capability of fully restoring damaged devices in-store and usually in under a 15 min. Call us today 2034155211 or Get a quote for your repair here

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