Here when you need us.
As the coronavirus situation continues to evolve, we know it is top of mind for our customers. So we believe it’s important to share the steps we are taking to keep our people safe and our store clean.
We are monitoring this situation daily, and, as we do with any unusual event, we will watch what’s happening locally and adjust business operations and policies as needed. We pay close attention to the Centers for Disease Control and Prevention (CDC), as well as other health organizations, and are following their guidelines.
First and foremost, we are taking preventive measures to keep our store clean and maintain a healthy environment. Our Store cleaned daily, which includes using sanitizing solutions in high-touch. We have increased focus on cleaning and have dedicated an associate to maintain key areas throughout the day.
At iZeek Repair, it is our intent during the Covid-19 situation to continue to serve our customers wherever possible while protecting our technicians and performing our social duty to minimize the spread of the disease.
With this in mind, we have expanded on our current repair options to give our customers the ability to limit the contact they have during the repair experience to their level of comfort.
We are offering curbside check-in for customers who would prefer not to enter the store and remain in their vehicles.
To arrange curbside repair check-in:
Call us 2034155211 and make an appointment or just drive over.
Give the store a call when you arrive in the nearest parking area and provide your vehicle information.
Someone will be out to assist you within 5 minutes.
Carry-in repairs will operate similarly to our normal repair procedure, but we are taking extra precautions to ensure a sanitary environment for both our technicians and the devices in our care.
Excepting one customer at a time.
Using gloves when handling your electronics.
Using sanitizing wipes to clean your device when we receive and return it.
Frequently sanitizing our tools, work stations, counters and bathrooms.
Call to make an appointment or just bring your device to iZeek Repair for our carry-in repair.
We Come to You
We recently launched our Pick-up/Drop-off mobile phone repair service so we can complete repairs to all who staying home.
To schedule a pick-up drop-off:
Fill out the form requesting a pick up.
A technician will contact you quickly to confirm the cost for your repair, share available repair options, and schedule your appointment time.
Then all you need to do is sit back, relax, and wait for a quick drop off.